For
more information on The Ask Me! Project, please go to:
www.thearcmd.org
We conduct Satisfaction Surveys every 6 months. A random
sample of individuals and caregivers are done for each
program. Surveys are sent to the selected individuals
asking questions in regards to how The Arc is doing with
providing services to the individual. Once the surveys
are returned, the data is graphed and any concerns are
directed to the program directors. The most recent Satisfaction Survey results will be available in August.
Volunteers
from The Board of Directors paired with a self advocate
conduct interviews of people supported and their staff
about Meaningful Outcomes written in the IP (Individual
Plan). The most recent Meaningful Outcomes results will be available in August.